Support
Need help with UnfoldCI? We're here to assist you.
Contact Us
For questions, issues, or feedback, reach out to our support team:
Email: contact@unfoldci.com
We typically respond within 24-48 hours during business days.
What to Include in Your Support Request
To help us assist you quickly, please include:
- Repository name (if applicable)
- Description of the issue you're experiencing
- Screenshots or logs (if relevant)
- Steps to reproduce the problem
- Expected vs actual behavior
Common Issues
Before reaching out, check our Troubleshooting Guide for solutions to common problems.
Feature Requests
Have an idea for a new feature? We'd love to hear it! Send your suggestions to contact@unfoldci.com with:
- Description of the feature
- Use case and benefits
- Any examples or references
Bug Reports
Found a bug? Please report it by emailing contact@unfoldci.com with:
- Steps to reproduce the bug
- Expected behavior
- Actual behavior
- Screenshots or error messages
- Repository name (if applicable)
Response Times
- General inquiries: 24-48 hours
- Technical issues: 24-48 hours
- Critical bugs: We prioritize these and aim to respond within 24 hours
Documentation
Most questions can be answered in our documentation:
Beta Program
UnfoldCI is currently in beta. Your feedback helps us improve the product. Thank you for being an early adopter!